The Tenancy Engagement Officer will play a crucial role in supporting and managing tenant relationships within the Public Sector. This temporary position in Stafford requires a proactive individual with experience in property management and tenant engagement.
Client Details
The organisation is a small-sized entity within the Housing Sector, focused on delivering exceptional property services to its community. It is committed to ensuring tenant satisfaction and maintaining high standards in housing management.
Description
Act as the primary point of contact for tenants, addressing queries and concerns efficiently.
Support tenants in understanding their rights and responsibilities.
Conduct property inspections to ensure compliance with tenancy agreements.
Collaborate with internal teams to resolve tenancy-related issues.
Maintain accurate records of tenant interactions and property conditions.
Assist in the development and implementation of tenant engagement initiatives.
Provide advice and guidance to tenants on housing policies and procedures.
Contribute to the improvement of tenant satisfaction within the organisation.Profile
A successful Tenancy Engagement Officer should have:
Experience in tenant engagement or property management within the Public Sector.
Strong knowledge of housing policies and tenancy agreements.
Excellent communication and interpersonal skills.
The ability to manage multiple tasks effectively and prioritise workload.
Proficiency in maintaining accurate records and using relevant software.
A proactive approach to problem-solving and conflict resolution.Job Offer
An hourly rate between GBP 20.0 and GBP 22.0.
A temporary role within the Public Sector, based in Stafford.
Opportunities to contribute to meaningful tenant engagement initiatives.If you are passionate about working in housing and have the skills required for this Tenancy Engagement Officer role in Stafford, we encourage you to apply today