Job Description
VANRATH are excited to be working with a respected trade-sector company to recruit a Customer Service Advisor.
This opportunity is based at the company's Newry office and is a Monday to Friday role.
It is a full-time, permanent position with a business recognised for its stability and strong track record in the market.
Salary & Benefits
1. £28,000 annual salary
2. Comprehensive benefits package
3. Supportive and modern working environment
4. Attractive holiday entitlement
5. Genuine opportunities for progression and career growth
Key Duties
6. Act as the first point of contact for customers, providing professional service at the trade desk and across phone, email, and online platforms.
7. Address customer questions and resolve any concerns efficiently, ensuring satisfaction and repeat business.
8. Support operational tasks within the warehouse, including order fulfilment, stock management, and processing deliveries.
What We're Looking For
9. Background in a customer service, retail, or trade counter role.
10. Experience dealing with telephone-based queries is highly desirable.
11. Excellent communication and interpersonal skills.
12. Friendly, motivated, and proactive approach to work.
13. Strong organisational skills with a sharp eye for detail.
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.
Joanne was great throughout the entire process. Kept in touch at every step of the way providing solid information and acted as a perfect conductor between myself and the hiring company. Would highly recommend!
I had the pleasure of working with Jack, and I can confidently say he is an exceptional recruiter. Jack's dedication and expertise in matching candidates with the right opportunities stood out throughout the entire process. His communication was clear, timely, and he demonstrated a genuine interest in understanding my career goals
I was lucky to have the help of Jack Groves recently in securing a role in a financial services company. I was struggling to find the right role in a competitive field and Jack was a great help in discussing the company, helping me prep for the interview and kept me well informed every step of the way.
Conor at Vanrath was very helpful and supportive in securing a new job. The funding for my previous job was becoming less secure and Conor helped me make the leap into a new permanent role.