Operations Administrator – Immediate Start
Milton Keynes
Monday–Friday | 08:00–14:00
Some Saturdays until 12:00pm (as required)
£ per hour | Potential for Extended Hours
Looking for a stable weekday role with growth potential? Want to build valuable logistics and operations experience in a fast-moving environment? This could be the perfect opportunity for you.
We’re seeking a proactive, customer-focused Operations Administrator to join our busy depot team in Milton Keynes. This is a varied and engaging role where you’ll play a key part in keeping deliveries moving and customers happy.
Why Join Us?
• Monday–Friday schedule with occasional Saturday mornings
• Opportunity to increase your hours based on performance and business needs
• Gain hands-on experience in logistics and transport operations
• Work in a supportive, team-oriented environment
• Develop valuable admin, customer service, and operational skills
The Job Role Will Include:
1. Briefing drivers and checking the drivers’ bay is cleared before departure
2. Clearing the floor once drivers have left of parcels not due for delivery
3. Assisting customers collecting from or dropping off parcels at the depot
4. Searching the warehouse for parcels when required
5. Handling damaged items, including re-packing parcels with damaged packaging
6. Managing phone enquiries regarding collections and delivery queries, ensuring resolution
7. Responding to Salesforce (message-based service) customer service queries and investigating/responding within SLA
8. Clearing systems down at the end of shift
9. Manual POD (Proof of Delivery) entry
10. Completing accurate end-of-shift reports
Important Information About the Role:
11. This role involves multi-tasking between warehouse duties and office-based administrative work
12. Some parcels can be large and heavy, so lifting will be required
13. Safety shoes must be worn at all times
What We’re Looking For:
14. Previous customer service experience
15. Confident using computer systems and handling data entry
16. Strong communication skills and a professional manner
17. Ability to multitask in a fast-paced depot environment
18. Reliable, organised, and detail-oriented
19. Physically capable of handling heavier parcels safely
If you’re dependable, hands-on, and ready to take the next step in a dynamic operations role with room to grow, we’d love to hear from you.
Apply today and become an essential part of a high-performing depot team in Milton Keynes!