Product Manager (Visual Floor Manager)
We're on the lookout for a superstar Product Manager to lead, inspire, and empower the store team to deliver an inspirational customer journey and a great place to work.
About The Role
What you’ll be doing
* Deliver great product placement and ‘wow’ wearable outfits.
* Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
* Duty manage all areas of the store operation including service, people, and operations.
* Empower the team within the store to deliver for the customer by always putting customer experience at the centre of decision making.
* Use commercial tools to drive actions that support store performance.
* Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
* Support the management of store operations, including compliance with health & safety standards.
* Support the development of a high performing, motivated and engaged store team who feel valued and recognised for their contribution.
You’ll be perfect if
* You have a strong commercial mindset and thrive in a fast‑paced, data‑driven retail environment.
* You're passionate about fashion with a natural flair for visual merchandising and creating store layouts.
* You possess excellent problem‑solving skills and can adapt to shifting priorities while maintaining focus on objectives.
* You’re both creative and analytical, turning sales data into actionable insights that drive performance.
* You’re an inspiring leader who can motivate and engage your team to achieve goals.
* You have exceptional attention to detail and pride in presenting a well‑organised, visually appealing store.
* You’re proactive, results‑oriented, and always seek new ways to optimise product placement and sales opportunities.
* You have a deep understanding of your customer base and are excited to curate a shopping environment that meets their needs.
* You love our products as much as we do, creating the best possible customer journey.
Things to consider
* Fast‑paced environment: priorities can shift quickly based on sales performance and seasonal demands.
* Reporting: analysing customer feedback and sales data to drive improvement.
* Managing people: strong emotional intelligence required for a diverse team.
* Hands‑on role: requires physical tasks such as product movement, floor resets, and stock replenishment.
* Weekend work: required on weekends, public holidays and key seasonal periods.
* Deadlines: strong time‑management skills needed to balance multiple responsibilities.
* Leading a team: fostering a positive team culture is crucial.
What we can offer you
* Generous 50% staff discount and uniform allowance.
* Discounts, benefits, financial advice, wellbeing solutions through Reward Gateway.
* Kindness cupboards for basic food and hygiene products.
* Support for different family setups including maternity, paternity, adoption and fertility treatment.
* Give‑as‑you‑earn scheme, a ‘Giver Island’ day each year and matched funding.
* Progression focus across retail and head office, with supporting upskilling.
* Generous bonus scheme and private pension plan.
* 28 days paid holiday in the UK, 30 days in ROI, including bank holidays; option to buy additional holiday.
Equal Opportunity Statement
River Island is committed to equality of opportunity and welcomes applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. Flexible working requests will be considered for all roles unless operational requirements prevent otherwise.
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