Job Title: Telesales Operator
Location: Drinks Inc Belfast
Job Type: Full time, 37.5hours, Temporary 6 month Contract
Musgrave is one of Europe's most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.
As we continue our journey toward becoming Ireland's most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as a Telesales Operator.
You will be part of a team of dedicated colleagues providing excellent customer focused service while working in an environment where your input is valued, and development needs met.
The purpose of the role is to ensure processing of orders within a timescale to meet our customer's requirements whilst ensuring accuracy of products keyed, cross selling of products on promotions and new products available to a large portfolio of existing customers.
Reporting to the Team Lead in each division, the person appointed will be responsible for:
* Actively promote and market the Musgrave/ Drinks Inc product range to new and existing customers.
* Ensure customer retention and business growth through the provision of exceptional customer service.
* Making pro-active telesales calls
* Processing orders
* Informing customers of sales promotions
* Support BDM's with pricing, cold calling, and upselling
* Administrative duties to include logging on Remedy, opening new accounts and supporting on contract reviews
Why Musgrave?
Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact
Innovation Focus: Be part of a company that values forward-thinking solutions
Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.
Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.
What we're looking for:
* Previous experience working in a busy working environment
* Excellent organisational, administrative and interpersonal skills.
* Must be able to work as part of a team in a busy sales environment
* Proficiency in the use of computer packages is essential
What's nice to have:
* Previous Telesales experience (in foodservice/retail/beverages would be a distinct advantage)
Are you ready to make a difference? Apply now and join is in creating a future where business success and positive change go hand in hand
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.