Home Instead Southampton is an Outstanding care company that is family-run, with a passion for making a difference and ensuring we provide high-quality services to our clients, while also caring for our employees. We have an exciting opportunity for a Junior Scheduler - Make a Difference Every Day!
Are you highly organised, people-focused, and ready to kickstart your career in the care sector? We're looking for a Junior Scheduler to join our dedicated team and help ensure our clients receive the compassionate, timely care they deserve. If you're ready to embark on a rewarding career that makes a real difference, we'd love to hear from you!
Job Description
About the Role
As a Junior Scheduler, hours are 08:30 - 17:00. You'll play a vital role in coordinating care visits, supporting our carers, and maintaining smooth daily operations. You'll work closely with the scheduling team to:
1. Allocate care visits based on client needs and staff availability
2. Respond to last-minute changes and emergencies with calm efficiency
3. Communicate clearly with carers and clients to ensure satisfaction
4. Maintain accurate records using our scheduling software
Essential skills include:
* Excellent organisational and time-management skills
* Strong communication and interpersonal abilities
* A proactive, can-do attitude and willingness to learn
* Basic IT skills (training provided on our systems)
Previous experience in care or scheduling is a bonus but not essential!
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