Operations, communications & support assistant

Job Title: Operations, Communications & Support Assistant

Location: Local Community Charity Centre
Working Pattern: Tuesdays, Wednesdays & Thursdays
Salary: £26,000 - £32,000 (pro rata)

Role Overview

We are seeking a versatile and proactive Operations, Communications & Support Assistant to provide a blend of administrative, operational, and social media support across the organisation.

This is a varied role suited to someone who enjoys a mix of behind-the-scenes coordination and occasional outward-facing representation. The postholder will help ensure the smooth day-to-day running of the Centre while supporting engagement with supporters and the wider community.

Key Responsibilities

Operations & Administrative Support

Provide general administrative support to ensure the smooth running of the Centre
Assist with day-to-day operational tasks, including data entry, document management, and internal coordination
Support the organisation of activities, services, and events within the Centre
Maintain accurate records and assist with reporting as required

Social Media & Communications

Assist in managing and updating social media platforms
Create and schedule engaging content to promote services, fundraising activities, and awareness campaigns
Monitor channels and respond appropriately to enquiries or comments
Support wider communications activity as needed

Supporter & Community Engagement

Represent the organisation at occasional external events, including cheque presentations and community fundraising activities
Act as a professional and friendly ambassador
Build positive relationships with supporters and the local community

General Duties

Contribute to a positive and supportive team environment
Provide flexible support across the organisation as required
Occasionally attend events outside of standard hours (e.g. evenings)

Person Specification

Essential

Strong organisational and administrative skills
Excellent written and verbal communication skills
Confidence using social media platforms
Ability to manage a varied workload and prioritise effectively
Friendly, professional, and adaptable approach

Desirable

Experience in a charity, healthcare, or community setting
Experience creating social media content
Understanding of fundraising or supporter engagement

Additional Information

This is a varied and rewarding role within a community-focused organisation, ideal for someone who enjoys working across multiple functions and making a meaningful impact.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website