Job Description
Credit Controller\n\n5 days a week in office\n Located in Manchester City \n Paying £26k - £28k based on experience\n\nAre you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Credit Controller to play a crucial role in supporting cash collection efforts for our client.\n\nWhy This Role?\n\nAs the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach. Your will be responsible for hitting collection targets while maintaining excellent relationships with clients.
This is predominantly a phone-based role so outstanding communication skills are key.\n\nWhat You'll Do:\n\nEngage with clients about their overdue accounts.\nResolve payment and service queries, primarily via telephone.\nOwn client service issues, identifying root causes and providing effective solutions.\nNavigate client databases to investigate and respond accurately.\nDeliver 'Super Service' in all client interactions.\nProcess debit/credit card payments. \n\nWhat You Bring:\n\nStrong client service skills, focusing on rapport building and issue resolution.\nExcellent verbal and written communication abilities.\nHigh attention to detail with strong administration skills.\nAbility to multi-task and work efficiently under tight deadlines while maintaining superior customer service. \n\n49598CH\n\nINDMANJ