* Contact assigned leads, complete online/phone surveys in a timely and efficient manner.
* Provide outstanding customer service via phone, email, and other communication channels.
* Follow scripts, when conducting client surveys, and submit accurate records of completed surveys.
* Collaborate with team members to optimize scheduling efforts.
* Handle inquiries and resolve customer issues promptly and professionally.
* Adhere to company policies and procedures to ensure consistent service delivery.
* Conduct administrative meetings with new clients and staff as assigned.
* Process payments for sales made as instructed by management.
* Audit completed work of clients to ensure that required quality standards, regulations, and procedures are being followed.
Person Requirements: -
* Excellent communication skills, both verbal and written.
* Strong organizational and multitasking abilities.
* Proficiency in Microsoft Office and other relevant software.
* Ability to work independently and as part of a team, and yet maintain confidentiality.
* Attention to detail, and ability to identify errors that could pose risks.
DISCLAIMER
As an equal opportunity employer, we reserve the right to act as an employment agency for permanent recruitment, employment business for the supply of temporary workers, and as a direct employer. By applying for employment, you accept the T&C's, Privacy Policy and Disclaimers which can be found on the website connected to the domain from which this email originated. If you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion. All hiring decisions are subject to international and local employment laws and regulations. Open positions offered by us maybe subject to role specific job requirements. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.Top of Form
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Marketing Services
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