Job Description As Night Duty Manager, you will be responsible for the smooth and safe overnight operation of the hotel, ensuring both guest satisfaction and operational security. You will: Oversee night audits, end-of-day reporting, and financial reconciliation Act as the primary point of contact for all guest issues and emergencies overnight Ensure guest check-ins/outs are completed efficiently and professionally Monitor the building’s security and perform regular night walks and health & safety checks Assist with cleaning, stock control, and light F&B duties where required Coordinate with Housekeeping, Maintenance, and Reception to ensure next-day readiness Support and guide any night staff on duty, ensuring policies and standards are followed Respond to fire alarms or incidents in line with the hotel’s emergency procedures