Our Company
Metro Rod and Metro Plumb, founded in 1983, are leading providers of drain clearance and maintenance services across the UK. Working with major companies such as Equans, Amey, Aldi, Greggs, McDonald's, and Wetherspoons, we deliver high‑quality, customer‑centric solutions backed by a reputation that spans more than thirty years.
Role Overview
Your daily tasks will involve supporting franchisees and the sales team in scoping, pricing, winning, and executing drainage projects. With your background in drainage & pumps and exceptional communication skills, you'll ensure every project meets and exceeds client expectations while driving business growth.
Key Responsibilities
* Support franchisees and sales in scoping, pricing, winning, and executing drainage projects.
* Identify and develop new business opportunities.
* Lead projects end‑to‑end from client scoping through to delivery.
* Travel across the UK (approximately 3 days per week) to assist teams and support the Support Centre in Macclesfield.
* Ensure compliance with health & safety, drainage law, and quality standards.
Qualifications & Experience
* Outstanding background in drainage operations (survey, maintenance, rehabilitation, pumping systems and treatment plants).
* Experience in sales support, project scoping, or technical consultancy.
* Hands‑on approach, willing to get involved practically where needed.
* Excellent stakeholder management and communication skills, engaging effectively from site teams to senior leadership.
* Proactive, enthusiastic, and solutions‑focused with a strong drive to tackle and resolve operational challenges.
* Knowledge of relevant health & safety, compliance standards and drainage law.
* Motivation to learn and develop professionally.
* Collaboration mindset.
Preferred Qualifications
* IOSH Managing Safely
* SMSTS
* Hands‑on training in patch repairs and full‑length liner installs.
* Confined spaces Medium Risk certification
* OS19X
* Knowledge of plumbing work
Benefits
* 25 days annual leave + bank holidays
* Paid travel, meals and accommodation expenses
* Royal London company pension
* Group life assurance
* Additional paid leave / special leave
* Company events
* Company laptop and mobile
* Free eye tests / glasses subsidy
* Employee assistance programme
* Occupational health support
* Employee discounts via Sodexo
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