Job Overview:
As a Junior Customer Support Sales Agent, you will be responsible for assisting customers, addressing their inquiries, and promoting products or services to support our sales goals. This role is ideal for individuals who enjoy customer interaction and are eager to develop their skills in sales and marketing.
Key Responsibilities:
* Handle customer inquiries via phone, email, or chat in a professional and timely manner.
* Provide information about products, services, and promotions to prospective clients.
* Support sales initiatives by identifying opportunities and assisting with lead generation.
* Build and maintain positive relationships with customers.
* Collaborate with the sales and marketing teams to ensure seamless customer experiences.
Qualifications & Skills:
* Excellent communication and interpersonal skills.
* A customer-focused mindset with a proactive attitude.
* Basic knowledge of sales and marketing principles is an advantage.
* Strong organisational skills and attention to detail.
* Ability to work independently and as part of a team.
What We Offer:
* Comprehensive training and career development opportunities.
* Hands-on experience in both customer support and sales within a marketing environment.
* A collaborative and supportive team culture.
* Opportunities for progression as you develop your skills and expertise.
How to Apply:
If you're ready to start your career in customer support and sales within the marketing industry, apply now and be part of our journey in shaping exceptional customer experiences
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work authorisation:
* United Kingdom (required)
Location:
* Manchester M2 (required)
Work Location: In person