Job Description
What’s it all about?
We’re looking for a high-agency Senior Product Delivery Manager to join Visa Direct. The successful candidate will be a dynamic leader who is passionate about developing delivery talent, fostering a culture of ownership and collaboration, and enabling high-performing cross-functional teams to deliver value at pace.
What we expect of you, day to day:
Key Responsibilities
Leadership & Line Management
* Build and maintain relationships with senior stakeholders, ensuring effective communication across all levels of the organisation.
* Line manage a team of Product Delivery Managers and Analysts, supporting their onboarding, training, and career development.
* Provide coaching and mentorship to delivery managers, promoting best practices and continuous improvement.
* Demonstrate Visa leadership principles and foster a culture of transparency and accountability.
Delivery Execution & Performance
* Own the delivery of Epics assigned to one or more TofTs, from planning through to commercialization.
* Partner with Product Directors and Engineering Leads to coordinate execution and roadmap alignment.
* Monitor delivery health and performance using standardised KPIs, identifying risks and implementing mitigations.
* Act as an escalation point for delivery blockers, facilitating resolution and decision-making across teams.
* Ensure requirements are high quality and delivery-ready, and that commercial milestones are met.
Continuous Improvement & Agile Maturity
* Drive agile maturity and continuous improvement across the TofT.
* Conduct retrospectives and implement changes to improve delivery outcomes.
* Champion delivery excellence and scalable practices aligned with Visa’s Product Lifecycle Management framework.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
What we’re after…
Qualifications
- 5+ years of experience in programme management, Agile Delivery, or Project Management roles, preferably in a software-first Fintech or start-up environment.
- 5+ years of experience as a line manager with a strong track record in coaching and career development.
- Deep understanding of Agile principles and the ability to adapt them to evolving environments.
- Strong problem-solving and decision-making skills, with the ability to resolve conflicts and unblock delivery.
- Excellent communication skills with both technical and non-technical stakeholders.
- Preferably domain knowledge in Fintech — e.g., payments, FX, transaction banking, or trading.
Personal Qualities
- A self-starter who takes accountability for getting things done.
- Strong stakeholder management and influencing skills across cross-functional teams.
- Comfortable challenging the status quo and curious about how things work.
- Excellent written and verbal communication.
- Exceptional structure and attention to detail.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.