As the Application Owner within the Technology Support III - Application Owner - GLCM Postings team, you are responsible for the end-to-end management, performance, and lifecycle of assigned business applications.
Job Responsibilities
* Own the full lifecycle of assigned applications, from deployment to retirement.
* Serve as the primary point of contact for application-related issues, enhancements, and support.
* Oversee application performance, availability, and reliability, proactively addressing issues and optimizing operations.
* Manage upgrades, patches, and releases in collaboration with development and infrastructure teams.
* Ensure compliance with security, regulatory, and organizational standards.
* Implement and monitor software risk and controls, ensuring applications adhere to internal and external risk management policies.
* Conduct regular risk assessments and control reviews, remediating identified gaps.
* Plan and execute disaster recovery and business continuity strategies
* Collaborate with cross-functional teams (IT, security, risk, business, vendors) for seamless application management and control adherence.
* Be accountable for timely remediation of breaks and exceptions, ensuring root cause analysis and sustainable solutions.
* Oversee Transaction Lifecycle Management (TLM) processes, ensuring accurate transaction processing, reconciliation, and resolution of breaks.
* Report and track remediation progress for breaks and TLM exceptions, communicating status to stakeholders and management.
Required qualifications skills & capabilities
* Experience managing enterprise applications or platforms.
* Strong understanding of application lifecycle management, ITIL practices, and software risk/control frameworks.
* Familiarity with regulatory requirements and risk management in software environments.
* Experience with Transaction Lifecycle Management (TLM) and break remediation processes.
* Excellent problem-solving, communication, and stakeholder management skills.
* Ability to coordinate across technical, business, risk, and operations teams.
Preferred Qualifications
* Bachelor’s degree in Computer Science, Information Systems, or related field.
* Experience with cloud-based applications and modern deployment practices.
* Knowledge of project management, Agile methodologies, and risk/control frameworks.
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