IT Support Engineer Required to join an IT company based in Hampshire this role is paying £200 per day (Inside IR35)
Basingstoke - Onsite/Hybrid | 1-month rolling contract
The role
* Provide 1st/2nd line support via the service desk (remote and in person)
* Manage and resolve tickets within SLA, escalating where needed
* Build, configure, issue, and return IT equipment (laptops, PCs, printers, scanners)
* Update and maintain Active Directory and M365 accounts
* Support starter onboarding and leaver offboarding processes
* Monitor backups and asset management tools
* Liaise with 3rd parties for equipment repair and licensing
Skills Needed
* Strong end-user support background, with experience in ticketing systems
* Good knowledge of Active Directory and Microsoft 365
* Confident troubleshooting PC hardware and peripherals
* Clear communicator at both technical and non-technical levels
* Able to prioritise and work calmly under pressure
* Rates depend on experience and client requirements
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