Brightwork Ltd – Account Coordinator Brightwork Ltd (part of the Staffline Group) is a vibrant recruitment business that is enjoying rapid growth through the successful delivery of recruitment solutions to a range of businesses from SME to global organisations. We are currently seeking a Recruitment Account Coordinator to join our team, supporting the supply of temporary workers to our client — a highly successful food production manufacturer based in Bo'ness, Falkirk. We are looking for a customer-centric individual who is committed to providing the best possible service to their customers. You will ideally have a background in customer service with strong administration and problem-solving skills. Working 5 days over 7 you will work as part of a team delivering an amazing service to our clients and candidates. Working as part of a fast-paced team, focusing on helping candidates find the best jobs you will be involved in: Fulfilling daily volume requirements in line with client deadlines; including the recruitment and selection of workers Inputting and checking data for weekly payroll ensuring accuracy Being responsible for administration processes such as change requests and absences Managing compliance requirements and keeping secure records for audit purposes Providing a positive customer experience, dealing with any worker queries quickly and efficiently Who are we looking for? The ability to quickly adapt to changing priorities and strong problem-solving skills You will have a customer-centric mindset, always putting people first A resilient, driven, and flexible approach You will ideally have experience within the recruitment industry, although this is not essential You will have a growth mindset, always on the lookout for new ways of working while you fulfil the needs of both your client and customers You will be able to build and maintain effective relationships with both clients and customers At Brightwork we believe in rewarding our people, so not only will you receive a competitive salary and comprehensive training, but you will also be entitled to a range of benefits including: Annual leave of 25 days plus 8 bank holidays Celebration day to use for what ever you would like to celebrate Excellent career progression opportunities within the Staffline Group Benefits Experience platform giving you access to significant discounts in many retailers Medicash Life assurance and pension Does this sound like an interesting role, then please contact us to discuss in much more detail? Brightwork are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.