You will play a key role in supporting departmental leadership by helping develop and deliver service standards, strategies and performance targets, deputising for the Head of Building Services when required. You will provide clear operational and financial reporting, producing performance updates for senior leaders and offering timely, effective feedback to internal and external stakeholders.
You will lead the Reactive Repairs and Voids workstreams, driving productivity, strong performance management and the ongoing development of staff. You will ensure services are tenant‑focused, fully compliant and delivered in line with all regulatory, contractual and organisational requirements.
You will manage commercial and financial controls, overseeing cost monitoring, approvals, procurement compliance and efficient use of resources. You will also oversee contract and subcontractor performance, ensuring partners consistently meet specifications, standards and service expectations, while building strong relationships with tenants, suppliers and stakeholders through clear communication, accurate records and a professional approach.
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