Senior QA Engineer – Manual & Automation | CRM & Web Applications | Salesforce | UK-Based | £60,000 + 12% bonus
We’re looking for a Senior QA Engineer with Salesforce Experience to contribute across both manual and automated testing as part of a growing QA function within a leading UK FTSE 100 organisation.
You’ll work across their Salesforce CRM ecosystem and bespoke web applications, delivering high‑quality manual and automation test coverage, You’ll also play a key role in shaping QA best practices and driving quality standards across the wider engineering function.
Key Responsibilities
* Execute functional, integration, regression, and exploratory testing across web applications and Salesforce
* Review acceptance criteria and refine test scenarios where required.
* Create high‑quality test cases in Xray, ensuring full requirements coverage and traceability.
* Validate CRM workflows, permissions, custom logic, data flows, and third‑party integrations.
* Perform end‑to‑end testing across CRM journeys including cross‑system interactions.
* Design, develop, and maintain scalable automated UI and API test frameworks using Playwright.
* Drive the evolution of the automation strategy, improving coverage, reliability, and maintainability across the test suite.
* Support the growth of a scalable automation suite to improve regression speed and reliability.
* Use Xray to manage test cases, test runs, and test plans.
* Log, track, and validate defects in JIRA, producing clear and actionable bug reports.
* Contribute to structured QA reporting and continuous process improvement.
* Collaborate with developers, BAs, and Product Owners to clarify requirements and testability.
* Communicate risks, defects, and findings clearly during sprint cycles.
* Support discussions around “Definition of Done” and quality expectations.
* Act as a quality advocate within the team, promoting best practices
* Support more junior QA engineers where required, contributing to a high-performing QA capability.
Required Skills & Experience
* 4-5+ years’ experience in QA across manual and automation testing.
* Experience with Salesforce testing
* Hands‑on experience with automation testing, ideally Playwright (UI + API).
* Strong working experience with JIRA (defects) and ideally Xray (test execution, traceability, reporting)
* Good understanding of APIs, JSON payloads, integrations, and web application architecture.
* Methodical, detail‑driven, and curious in your testing approach.
* Strong communication and documentation skills.
* Collaborative mindset with the ability to work effectively across multidisciplinary teams.
* Experience influencing QA processes, standards, or tooling within Agile delivery environments.