CS 33317
Customer Support Administrator
Whiteley
£28,371
The Opportunity
An ambitious and fast-growing organisation is looking for a Customer Support Administrator join their team in Whiteley.
You'll be responsible for:
Working as part of the National Accounts Helpdesk team and supporting the Helpdesk Manager
Responsible for ticket confirmation: Confirming prices of jobs completed using the in-house system Xeres
Liaising with National Account Customers to request Purchase Orders
Adhering to different customers invoicing requirements
Working towards the 'Month End' Deadline to get all work invoiced
Covering the National Accounts Coordinator's role during holiday and busy periods
Other adhoc duties as requiredWhat We're Looking For
You'll thrive in this role if you have:
This is an exciting opportunity for somebody who is looking to learn and develop their career within Customer Service and Administration. Therefore, experience within customer service and administration is essential for this role.
Excellent written and verbal communication skills
Strong attention to detail
An ability to work under pressure in a busy environment
To be driven by results and be a self-starter who delivers to deadlines
A confident telephone manner and ability to provide first class customer service
Excellent team working skills
Strong organisational, time management and multi-tasking skills
To be computer literate with strong Microsoft Office skills, specifically Excel, Word and Outlook
You must also have excellent communication skills and have the ability to effectively manage your time and workload in order to deliver the best service to our customers.What You'll Get
This isn't just another role with a salary. It's a package designed to reward performance and support your growth:
Annual bonus scheme for all employees
Long service award.
Employee recognition schemes.
Pension scheme.
Share options.
Company perks.
Company health care cash plan - dental / opticians / physio / online GP etc.
Modern office only 5 minutes from Whiteley
Standing / sitting desks.
A daily food & coffee truck
33 days holiday inclusive of public bank holidays.
Holiday Buy and Sell Scheme.Why This Role?
Because you're not average - and this isn't an average job.
This is for someone who wants:
More responsibility
More recognition
More opportunityReady to Apply?
If you're motivated, ambitious, and ready to make an impact…
Apply now.
Opportunities like this don't stay open for long.
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To apply for this position please send your CV to or call (phone number removed) ext 202 for more information.
INDW