Our Midlands based retail client is seeking a talented RELEX Super User to join their established retail operation and to drive utilisation of the system across the business
Key Responsibilities:
* Act as the in-house subject matter expert for the RELEX ensuring optimal performance across the business
* Provide first-line support to operational teams, troubleshoot issues, and deliver training or refresher sessions to ensure effective system use.
* Maintain and optimise RELEX configuration settings and inform the business of feasible changes
* Identify opportunities to streamline forecasting, replenishment, and planning processes and advise the company on best practice changes
* Lead system testing for updates, enhancements, and new features. Support change management activities and ensure smooth rollout of new functionalities.
* Collaborate with RELEX consultants, internal IT teams, and business stakeholders to resolve issues, implement enhancements, and align system capabilities with business needs.
Key Skills:
* Proven operational experience as a Super User for RELEX within a supply chain and retail environment
* Strong soft skills including stakeholder engagement and relationship management
* Must be commutable to the West Midlands at least 3 times per week
* Must be willing to travel nationally for implementation processes