Overview
Senior UX/UI Designer role at PA Consulting, London, United Kingdom. We are a global team of strategists, designers, and technologists helping clients innovate and transform.
Responsibilities
* Lead complex design projects from strategy to execution, manage medium-sized assignments, structure workstreams and deliverables, identify and manage risk, and maintain strong client relationships while fostering high-performing teams.
* Produce exceptional design deliverables across the design spectrum, drive innovation, ensure quality, and meet project deadlines.
* Build and mentor design colleagues, shape design approaches, influence client decisions, contribute to business development, and lead proposals and senior client conversations.
* Balance internal projects with client deliverables, ensuring seamless integration of design and business objectives. Lead clients through design decisions and rationale to achieve excellent outcomes.
What You Can Expect
* Work to agile best practices and collaborate cross-functionally with multiple teams and stakeholders; solve problems for clients and on internal projects.
* Participate in live in-person whiteboarding sessions and asynchronous teamwork via Teams.
* Hybrid working with client site or office minimum two days per week; actual hours may vary by role or assignment, including up to five days on client site.
* Work across PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services and Transport.
* Join a collaborative tech community with knowledge sharing, coaching and mentoring; access to learning budgets and certifications.
Qualifications
Essential requirements
* You thrive in problem-solving and analytical thinking; enjoy collaborating with multiple stakeholders in fast-paced environments.
* Design for AI-powered experiences and use AI to enhance creative processes (generative design, prototyping with AI, prompt-based exploration).
* A visionary and pragmatic Senior UX/UI Designer with a proven track record delivering services for private and public sector clients.
* Experience in a client-facing role (agency or consultancy), strong client relationships, and experience leading proposals.
* Collaborative, empathetic leadership, mentoring, and fostering inclusive team environments; focus on excellence.
* Comfortable across PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services, and Transport.
* Familiarity with trends in service design and emerging technologies (AI, automation, digital transformation); UK Government Service Standard is a bonus.
* Strong business acumen, ability to identify opportunities, contribute to business development, and position PA as a leader in product management and service design.
* Strategic thinking, innovation, and proficiency with industry-standard design tools and methodologies.
Assessment process
* Round 1: Competency interview (45 mins)
* Round 2: Case study task (60 mins)
* Final round: Meeting with a PA leader (60 mins)
Life at PA & Benefits
Life at PA encompasses our people’s experience and growth opportunities, with purpose-led meaningful work. We support a workplace that values human difference and diversity, unlocking potential so everyone can be their best self.
* Health and lifestyle perks with private healthcare for you and your family
* 25 days annual leave (plus a bonus half day on Christmas Eve) with the option to buy 5 additional days
* Generous company pension scheme
* Opportunity to get involved in community and charity initiatives
* Annual performance-based bonus
* PA share ownership
* Tax-efficient benefits (cycle to work, give as you earn)
Adjustments or accommodations for recruitment can be requested at recruitmentenquiries@paconsulting.com
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