Are you experienced in dealing with customer complaints and telephone based customer service? This is the role for you.... We are seeking 5 x dedicated Customer Resolution Advisors to join a dynamic team based in Grimsby. Duties to include: * Responding promptly and courteously to customer enquiries via phone, email, or chat channels. * Resolving customer complaints and issues effectively, ensuring a positive outcome for both the customer and organisation. * Accurately inputting and updating of customer data within the company database, maintaining high standards of data integrity. * Utilising communication skills to explain solutions clearly and professionally * Maintaining excellent phone etiquette and upholding the organisation’s reputation through professional interactions. * Attention to detail recording personal details and information * Good computer skills required Job Types: Full-time, Fixed term contract Contract length: 12 months...