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Buddies coordinator

Weston-super-mare
Weston Park Cancer Charity
Coordinator
Posted: 1 October
Offer description

Overview

This role is to develop and co-ordinate Buddies, a vital peer support service which provides emotional and practical support for people living with or affected by cancer. They are matched with a trained volunteer who has either had cancer themselves or have cared for someone with cancer.


Responsibilities

* Volunteer Recruitment & Management: Work with the Volunteer Manager to recruit, train, and support a team of volunteers to deliver one-to-one buddying support.
* Provide regular supervision, ongoing training, and reflective practice opportunities for volunteers.
* Monitor volunteer wellbeing, boundaries, and satisfaction.
* Maintain up-to-date volunteer records in line with GDPR and safeguarding policies.
* Service Coordination: Act as the main point of contact for referrals into the buddy service.
* Match clients with appropriate volunteers, ensuring a safe, supportive relationship.
* Support the process of ending a Buddies relationship and moving on.
* Carry out risk assessments and support planning with individuals receiving the service.
* Monitor the impact of the service through regular feedback, outcomes tracking, and evaluation including production of case studies and evaluation reports.
* Ensure high-quality, timely, and accessible support for people affected by cancer.
* Ensuring Buddies is developed to be an integral part of, and complementary to, the full range of WPCC's cancer services.
* Safeguarding and Compliance: Ensure the Buddies service complies with organisational safeguarding, risk assessment, and health & safety policies.
* Support incident reporting and follow-up processes in line with safeguarding protocol.
* Ensure the service is compliant with organisational policies and sector best practices.
* Partnerships and Outreach: Promote the buddying service to health professionals, cancer teams, and community partners.
* Work with health care professionals and other partners to develop clear referral pathways.
* Represent the organisation at relevant forums and networks.


What you do

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity's busy charity team. Our Buddies Co-ordinator will play a vital part of our Services team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

You will be passionate about enabling people to be supported on their cancer journey and highly-organised to deliver a great service.

* You will have: Strong service co-ordination capabilities with great inter-personal skills.
* A deep understanding of the needs of people living with cancer or another long-term health condition.
* Experience of managing volunteers.
* A commitment to monitoring and evaluating services and impact.
* Drive and commitment to seek to continuously improve, develop and expand our Buddies service.
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