Join to apply for the Customer Support Colleague role at Acushnet Company
2 days ago Be among the first 25 applicants
Join to apply for the Customer Support Colleague role at Acushnet Company
Where Performance Meets Purpose
Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has purpose at Acushnet Europe.
Based in St Ives, Cambridgeshire, our golf products are recognized globally for their unmatched quality, made possible by the dedication and pride we put into everything we do.
Where Performance Meets Purpose
Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has purpose at Acushnet Europe.
Based in St Ives, Cambridgeshire, our golf products are recognized globally for their unmatched quality, made possible by the dedication and pride we put into everything we do.
Passionate about Customer Service?
We’ve got the perfect role to help you grow – and shine.
At the heart of everything we do is the customer. Whether it’s helping someone find the perfect club or ensuring their order arrives with a smile. We’re committed to driving excellence in everything we do.
Now we’re inviting enthusiastic, customer-focused individuals to join our Customer Service Team and be part of something more than just a job. This is a launchpad – for your passion, your development, and your career.
Why This Role Stands Out
This isn’t just about handling queries. It’s about building relationships, learning from the best, and growing into your next opportunity. We have a supportive development programme that not only helps you thrive in customer service, but also opens doors into areas such as marketing, product management, operations, and more.
We’re as passionate about growing our people as we are about our brands and customers.
What You’ll Do
* Acting as a true brand ambassador, creating trusted connections with customers from tee to green.
* Managing orders with precision and efficiency.
* Resolving queries with care, professionalism, and personal touch.
* Leaving every customer with a winning impression.
You’ll Thrive In This Role If You
* Put the customer at the heart of every decision.
* Bring accountability, integrity and positivity to everything you do.
* Lead with empathy, patience, and respect.
* Are always looking for a better way – and eager to grow.
What You’ll Need In Your Golf Bag
* A passion for delivering brilliant customer service.
* Clear and confident communication skills — both written and verbal.
* Good attention to detail and the ability to stay organised under pressure.
* A proactive mindset and strong team ethic.
* Comfort using email and Microsoft Office.
* An appetite for learning – we’ll provide you all the training you need.
Whether you’re a seasoned golfer or simply driven to deliver outstanding service, this is your chance to join a team that truly invests in you.
And Finally
We offer fantastic benefits, including a free on-site gym for all employees, table tennis for a quick refresh, and a convenient on-site restaurant. Our commitment to well-being is reflected in our wellness incentives, recognition programs, and exclusive employee discounts. With 25 days of holiday, you'll have plenty of time to relax and recharge.
Interested? We’d love to hear from you.
Please upload a great covering letter with your CV to our careers site, and don’t forget to include your current salary details.
Our Commitment to You
At Acushnet Europe we offer a comprehensive and thoughtfully designed benefits package that supports your life both inside and outside of work. You'll receive a competitive salary package that reflects your skills, experience, and the value you bring. Our annual leave increases with tenure, with the added flexibility to buy or sell holiday—because we believe in the importance of balance and time to recharge.
Your well-being matters to us. That’s why we provide wellness programs and resources to support your physical and mental health. You'll also have free access to our onsite gym and enjoy fresh, affordable meals in our subsidised restaurant.
Plan for your future with a salary sacrifice pension scheme, along with access to employee assistance programs and financial planning resources to guide you through life’s challenges. Your growth is a priority, with access to training programs, tuition reimbursement, and continuous learning opportunities designed to help you reach your goals. In addition, enjoy employee discounts, wellness incentives, and recognition programs that celebrate your contributions.
Ready to Make an Impact?
Join us at Acushnet Europe and be part of a team that values excellence and innovation.
We’d love to hear from you! Please submit your application through our careers page. Don’t forget to include a compelling cover letter that tells us why you’re the perfect fit for the role.
If you require any accommodations during the interview process, please let us know—we’re here to support you every step of the way.
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Seniority level
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Entry level
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Full-time
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* Industries
Manufacturing
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