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Receptionist/administrative assistant

Bridgend
NHS
Receptionist administrative assistant
Posted: 21h ago
Offer description

Job Summary

An excellent opportunity has arisen within our reception and administrative team to support the smooth running of the practice. You will be working with an established team, supporting the clinical staff on a daily basis.

We are looking for a hardworking, motivated and enthusiastic individual to join our friendly team.

Main duties of the job

The successful candidate will be responsible for undertaking a wide range of reception duties and provide high quality administrative support to our practice team.

You will need excellent time management, administrative skills and be familiar with Microsoft Outlook, Word and Excel. Previous experience of working within the NHS would be desirable but not essential as training will be provided.

This vacancy meets National Minimum Wage

About Us

We are a friendly GP practice consisting of 6 partners, 1 full-time nurse, 2 part time HCA and supported by an experienced admin team. There are approximetely 9000 patient registered here.

We work closely together to ensure a smooth running of the surgery.

The Practice is located 25 minutes from Cardiff and Swansea and is less than a mile from Junction 37 of the M4.

Details

Date posted

13 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A

Job locations

Pisgah Street

Kenfig Hill

Bridgend

Bridgend

CF33 6BY

Job Description

Job responsibilities

This role is to recruit a 16 hours medical receptionist/admin assistant. The successful candidate needs to be flexible within the role and have the ability to adapt to the daily needs of the practice and cover annual leave and absences when required. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To work closely with the other reception staff to ensure the smooth running of reception and efficient delivery of services to the patients.

Hours of work:-

Monday 9am-6pm

Tuesday 9am-4pm

*We reserve the right to close the job advert early if the application numbers has been reached*

Job Description

Job responsibilities

This role is to recruit a 16 hours medical receptionist/admin assistant. The successful candidate needs to be flexible within the role and have the ability to adapt to the daily needs of the practice and cover annual leave and absences when required. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To work closely with the other reception staff to ensure the smooth running of reception and efficient delivery of services to the patients.

Hours of work:-

Monday 9am-6pm

Tuesday 9am-4pm

*We reserve the right to close the job advert early if the application numbers has been reached*

Person Specification

Qualifications

Essential

GCSE grade A to C (9-4) in English and Maths

Experience

Essential

Excellent communication, both written and verbal, and interpersonal skills.
Ability to multi-task
Be personable and professional in approach
Ability to use IT systems
Ability to work within a team
Self motivated and proactive
Be flexible and responsive to the changing needs and priorities of the team/practice

Desirable

Experience of working in a GP practice
Ability to use a computerised clinical system.
Willingness/ability to cover for colleagues absence at short notice

Person Specification

Essential

Excellent communication, both written and verbal, and interpersonal skills.
Ability to multi-task
Be personable and professional in approach
Ability to use IT systems
Ability to work within a team
Self motivated and proactive
Be flexible and responsive to the changing needs and priorities of the team/practice

Desirable

Experience of working in a GP practice
Ability to use a computerised clinical system.
Willingness/ability to cover for colleagues absence at short notice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Heathbridge House Surgery

Address

Pisgah Street

Kenfig Hill

Bridgend

Bridgend

CF33 6BY

Employer's website

(Opens in a new tab)

Employer details

Employer name

Heathbridge House Surgery

Address

Pisgah Street

Kenfig Hill

Bridgend

Bridgend

CF33 6BY

Employer's website

(Opens in a new tab)

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