Job Title: Clinical Services Support Officer
Salary: £26,227
Location: M50 2ZY
Hours: 37.5 hours a week
The Role
The Clinical Services Officer plays a key role in the smooth running of the clinical services within the Latus Group. This role supports clinicians in delivering high quality services, and acts as a central point of contact for employees, managers, and external partners.
The Clinical Services Officer is responsible for managing clinical administration, workflow coordination, and supporting clinical governance processes to ensure safe, efficient, and compliant service delivery. Working in partnership with Operations team the Clinical Services Officer will ensure timely service delivery outputs.
Key Responsibilities
1. Act as a point of contact for queries in relation to post service delivery; providing accurate information and signposting as appropriate
2. To carry out quality assurance reviews of clinical reports
3. Create output reports for services completed outside of YODHA
4. Liaise with Managers, HR, external providers, and employees to support smooth case progression.
5. Provide timely updates and communication regarding appointment outcomes, pending actions, and service timelines (within confidentiali...