IT Operations Manager The IT Operations Manager is responsible for overseeing the day-to-day management and performance of TKMS ATLAS UK's IT operations. This includes infrastructure, systems and support functions, ensuring the smooth and efficient operational performance with a focus on delivering improving services and enhancing digital capabilities. You'll have responsibility for the development and implementation of operational processes and procedures to provide reliable, available and scalable IT systems to all stakeholders. You'll lead a team comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third party IT service provider, particularly IT helpdesk suppliers is an important aspect of the role. This will include ensuring all contractual requirements are maintained and performance measures are reviewed monthly. You'll work directly with procurement on supplier management ensuring value add through strong vendor relationships With a reputation for providing innovative underwater systems for the Royal Navy (RN) and export customers, TKMS ATLAS UK operates from our Headquarters on the Jurassic Coast in Dorset. Through science, engineering and R&D we convert data into information, knowledge and capabilities that challenge the status quo, and offer winning advantage at the frontline. Our people are at the heart of our success, an open and stimulating workspace empowers and encourages our people to be creative and act with integrity. Despite our continued growth, TKMS ATLAS UK pride ourselves on retaining a friendly and welcoming culture. As well as boasting a substantial benefits package, we offer progression and personal development opportunities, competitive remuneration, flexible working and a generous pension scheme. The continuous investment in our unique in-house test and integration facilities has supported TKMS ATLAS UK's growth in supplying UK and global markets with submarine and ship systems. This includes sonar, autonomous systems, marine electric actuation and mine counter-measures. Our Portland Harbour waterside facilities provide an excellent environment to test systems at sea. As a leading innovative maritime systems company, TKMS ATLAS UK operate throughout all phases of the acquisition and engineering lifecycles, from concept to In-service Support. You'll also get a package that includes: Competitive salary Career Development and Training Pension with up to 1.5X employer contributions 25 days holiday (increasing to 28 days after 5 years employment and 30 days after 10 years) Dental Cover and Employee Assistance Programme Flexible working patterns At TKMS ATLAS UK, we support our staff to create work-life balance and encourage applications from individuals who are looking for part time or condensed hours as well as full time opportunities. The successful candidate must be able to achieve full SC (Security Clearance).