Overview
As the Personalised Care Team Lead, you will oversee and support the Social Prescribing Link Workers within Rockingham Forest PCN. This role is about empowering patients to take control of their health and wellbeing. Our Link Workers help people with a wide range of needs—whether they are managing long-term conditions, experiencing low mood or loneliness, or dealing with complex social challenges.
You will be responsible for the day-to-day supervision of the team, providing guidance through the development and review of processes, setting clear criteria, and strengthening connections with local community and voluntary groups.
Alongside your leadership responsibilities, you will also work directly within a personalised care role—either as a Social Prescribing Link Worker, Health and Wellbeing Coach, or Care Coordinator. Working as part of our multidisciplinary team, you will support individuals to access non-medical services, build their confidence, and connect with community resources that address the wider factors affecting their health and wellbeing.
You will play a key role in shaping and supporting personalised care across the PCN. You’ll lead a dedicated team of Social Prescribing Link Workers, Health & Wellbeing Coaches, and Care Coordinators, providing day-to-day supervision, guidance, and opportunities for staff development.
Working closely with GP practices, community partners, and voluntary organisations, you’ll help patients access the right support at the right time, whether that means connecting with local services, building confidence to manage their health, or addressing wider social challenges.
Alongside your leadership role, you’ll also work directly with patients in a personalised care capacity, ensuring you remain connected to the people and communities you serve. By collaborating with the Digital & Transformation Manager, you’ll drive new initiatives, refine existing processes, and expand the support available, helping patients to live healthier, more independent lives.
About the Practice/Department/Team
LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.
We recognise the value that this role can bring to our practices and our patients, and we look forward to growing our PCN team. Our aim is to provide exemplary patient care, finding innovative solutions in general practice to deliver the best care we can to our patients.
For more information on primary care networks please visit https://www.england.nhs.uk/primary-care/primary-care-networks
Culture and Values
Caring & Respect: Simply put we genuinely care about people—working together for our patients and our teams, our patients come first in everything we do.
Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each other to ensure we are always striving to improve, making the right and best decisions to provide the best service.
Practice/Department Details
Rockingham Forest PCN is a large, forward-thinking Primary Care Network compromising 3 practices across Corby, Kettering and Oundle covering a population of c.67k patients.
This role is based across the Lakeside surgeries in Corby, Kettering and Oundle.
Note
We recognise the value that this role can bring to our practices and our patients, and we look forward to growing our PCN team. Our aim is to provide exemplary patient care, finding innovative solutions in general practice to deliver the best care we can to our patients. For more information on primary care networks please visit https://www.england.nhs.uk/primary-care/primary-care-networks
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