We are seeking an experienced Field Service Manager to lead a team of engineers working on Automatic and Industrial Doors covering Birmingham and Midlands. This role is new to the market due to continued growth of the company, and is definitely one not to be missed. Be part of an award winning facilities management company, undergoing market leading training to enhance your career progression. You will ensure that planned and reactive maintenance is delivered efficiently, safely, and to the highest standards, while supporting engineers with technical guidance and operational management.The role involves managing workloads, call-out rotas, performance monitoring, and ensuring service level agreements are consistently met. With this comes with a generous salary and great benefits package of £53,000 basic salary, door to door payments, company van, 25 days holiday plus stats, company performance related bonus (annually - Usually around £1500), private medical care - including dental.
Responsibilities
1. Lead and supervise a team of door engineers, providing day-to-day support, guidance, and development
2. Oversee planned preventative maintenance (PPM) and reactive work for automatic and industrial doors
3. Provide technical support for complex faults, installations, or major incidents
4. Coordinate engineer workloads, call-out rotas, and labour utilisation
5. Monitor KPIs, service levels, and ensure hig...