Job Summary
The Server Infrastructure Manager oversees the Trust's server estate, storage platforms, backups and associated data‑centre environments, ensuring secure, resilient and high‑performing infrastructure services. The role requires advanced expertise in Microsoft/VMware technologies, cloud platforms, systems security and capacity planning, alongside experience managing complex infrastructure projects and leading specialist technical teams. The postholder provides senior technical guidance, oversees change and incident management processes, and ensures new services are introduced safely, effectively and in line with organisational requirements.
Main duties of the job
* Responsible for the technical and operational assessment, installation, upgrade, control, maintenance and effective use of server infrastructure and cloud technology
* Manages projects end‑to‑end within area of responsibility (hardware and software refreshes & developments) from identifying the need, to building specifications and implementing
* Manages the Server Infrastructure Team, responsible for staff performance and disciplinary issues including ensuring that they have an agreed job description, appraisals, work, and training objectives and receive regular performance reviews
* Responsible for policy development for server and infrastructure services and ensuring quality by appropriate QA and compliance by regular audit
* Authorised signatory; responsible for the purchase of some physical assets and supplies; installation and/or repair and maintenance of physical assets; signs off, e.g., overtime expenses; authorises purchase of IM&T equipment; responsible for the installation or repair and maintenance of IM&T equipment
Person Specification
Education
* Essential: Educated to master's level or equivalent experience of working at a senior level in a specialist area
* Essential: Microsoft Certified Infrastructure expert qualification/s in Windows Server and Azure technologies or equivalent experience
* Desirable: ITIL qualification or equivalent IT Service Management qualification or equivalent experience
Experience
* Essential: Significant demonstrable experience of managing the delivery and support of IT networks in a Microsoft / VMware / Cloud operating environment
* Essential: Expert at developing procedures to cover areas such as server installation, configuration and system security.
* Essential: Experience of producing reports and documentation, service redesign and of overseeing improvement plans
* Essential: Experience of managing a staff of technical specialists and supervising 3rd party personnel
Skills
* Essential: Expert analytical skills and a methodical approach to problem solving. Able to gather and interpret complex data to inform analytical and problem‑solving tasks
* Essential: Excellent relationship management skills, ability to effectively communicate complex issues with stakeholders across the organisation, experience of liaison with senior management and the ability to manage expectations, balancing supply with demand
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer contact details
Chief Technology Officer
James Wright
j.wright53@nhs.net
02085467711
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