Job Title: Sales Account Manager Location: Skipton Hours: Full-time, Monday - Friday Salary: £27,000 - £37,500 - including company bonus structure Hybrid: 3 days office, 2 days from home We're excited to offer an excellent opportunity for a driven Sales Account Manager to join one of our fantastic clients based in Skipton. Why This Role? This is more than a traditional sales or account management role. You'll become a trusted advisor to your clients, supporting them through complexities, while also contributing to the growth of this specialist division in the company which is already showing incredible growth and value. You'll work closely with external partners and internal teams, playing a key role in both retention and new business introduction. With full training provided, this role offers genuine scope to develop specialist knowledge, take on new challenges and grow alongside a business that values initiative, quality and client experience. The Role As Sales Account Manager, you will take ownership of a portfolio of clients, acting as their primary point of contact and trusted advisor. Working closely with the wider team, you'll ensure clients receive accurate, timely support while meeting their obligations efficiently and confidently whilst also continuing to promote the services of the business to other budding clients that are yet to learn about the support our client offers. Key Responsibilities Take ownership of a portfolio of client accounts, becoming their go to contact and building strong, trusted working relationships. Support customers day to day by clearly explaining requirements, answering questions and ensuring they feel confident and well supported at every stage. Translate technical industry knowledge into practical, customer specific advice, helping clients understand technicalities with ease. Work closely with customers to gather required information to support in full service offering. Liaise with internal teams to ensure information flows smoothly and customers receive a consistent, high quality service. Manage incoming enquiries through shared inboxes, keeping records up to date and ensuring nothing slips through the net. Play an active role in shaping the growth of the business services through fresh introductions, business education while also contributing ideas to enhance processes, resources and the overall client experience. About You Experience in a client facing, account management, sales or customer service/ support role Our client is also willing to consider a graduate looking to secure a commercially focused role A confident communicator with the ability to explain information clearly and professionally Confident user of IT including good use of Microsoft Excel Highly organised, detail focused and comfortable managing multiple deadlines Proactive, enthusiastic and motivated to deliver an excellent customer experience Enjoy working as part of a collaborative, supportive team What's on Offer Competitive salary, of £27,000 - £37,500 including company bonus structure Hybrid Working: 2 days from home, 3 from the office You'll join a business that values YOU - your expertise, your dedication and your passion. Full training and ongoing development in a specialist industry Supportive and positive team culture Genuine long term career progression within a growing business Fantastic employee focused perks and benefits If you're looking for a role where your contribution matters and your development is supported, we'd love to hear from you. Apply now to find out more about this exciting opportunity. Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression, we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic.