Job Description: Product Analyst
Location: Leeds, UK (3 days in office)
SC Cleared: Not Required
Job Type: Full-Time
Relevant Experience: 5 Years
Role Context
The role supports the delivery of critical business and digital change within a regulated financial services environment. The Product Analyst will work closely with business stakeholders, product owners, and technology teams to improve services, processes, and customer outcomes, contributing to wider organisational and regulatory objectives.
Job Summary: As a Product Analyst, you will support the delivery of value by working on features, components, or parts of a product. You’ll use data, research, and user feedback to inform decisions, enhance user experience, and contribute to iterative development in line with user needs and organizational goals.
In addition, the role requires delivering high‑quality outputs at pace across both structured and fast‑moving environments, building domain knowledge quickly to engage credibly with stakeholders, and ensuring that insights and requirements lead to fit‑for‑purpose product outcomes.
Responsibilities:
* Apply appropriate business analysis and requirements management techniques, taking a pragmatic approach based on context and complexity.
* Analyse user behaviour, data, and feedback to inform product decisions and identify opportunities for improvement.
* Collaborate with Product Managers, designers, developers, subject matter experts, business sponsors, and technology stakeholders to define, refine, and deliver product features.
* Document user stories and acceptance criteria, ensuring clarity, traceability, and alignment with delivery objectives.
* Support backlog refinement by providing evidence‑based priorities and well‑defined acceptance criteria, using tools such as JIRA to manage and track work items.
* Ensure product solutions are clearly understood and aligned with user needs, business objectives, technical constraints,.
* Translate insights and analysis into actionable recommendations that support incremental product enhancements.
* Assist with user research activities, including surveys, interviews, and usability testing, to validate assumptions and improve outcomes.
* Monitor product performance metrics and identify areas for optimisation and continuous improvement.
* Constructively challenge assumptions and contribute to the development of improved or innovative solutions where appropriate.
* Communicate findings, insights, and recommendations clearly to stakeholders and delivery teams.
* Promote a user‑centered approach throughout the product lifecycle while ensuring compliance with data privacy and accessibility standards.
* Build and maintain strong working relationships with stakeholders at all levels, including SMEs, sponsors, and delivery partners.
* Communicate analysis, options, and recommendations clearly using strong written and verbal communication skills.
Experience & Skills
* Experience supporting product, business analysis, or change delivery roles within business and IT change environments.
* Strong problem‑solving skills with the ability to challenge constructively and propose practical solutions.
* Ability to quickly develop domain knowledge to engage credibly with stakeholders on problem statements and priorities.
* Experience working across Agile and Waterfall delivery lifecycles, with the ability to adapt to hybrid delivery environments.
* Comfortable operating in complex delivery settings involving both business and technology change.
Desirable:
* Experience working in a financial services or regulatory environment.
* Exposure to business change, testing, or wider business design activities.
Requirements:
* Bachelor’s degree in Business, Data Science, Technology, or related field.
* Experience with data analysis tools (e.g., Excel, SQL, Tableau) and user research methods.
* Demonstrates curiosity, empathy, and a user-first mindset aligned with agile ways of working.
* Ability to coach and mentor teams