Job Responsibilities
* Administer a variety of high-quality spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests' needs and preferences.
* Recommend personalized treatments and products to enhance their overall wellness experience and promote retail sales.
* Provide attentive and personalized service throughout the guest's spa journey, from initial consultation to post-treatment care, ensuring their comfort, satisfaction, and relaxation are prioritized.
* Stay updated with the latest trends, techniques, and developments in the spa industry through ongoing training and education, and incorporate new skills and knowledge into treatments to provide guests with innovative and effective spa experiences.
* Maintain strict adherence to health, safety, and sanitation guidelines, ensuring all spa treatments and practices meet regulatory requirements and uphold the highest standards of cleanliness and hygiene.
Qualifications
Proven experience in a similar role is essential as is extensive knowledge of various spa techniques, coupled with a deep understanding of guest preferences and health and safety regulations.
* Level 3 Diploma Facial, Body Treatments & Body Massage - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
* Level 3 Diploma Facial Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
* Level 3 Diploma Body Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
Benefits
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* Uniform provided and laundered complimentary
* Headspace membership and access to our Employee Assistance Programme
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
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