JOB FUNCTION: TO ADMINISTER AND CONTROL ALL ASPECTS OF CUSTOMER SERVICE. TO GIVE ADMINISTRATION ASSISTANCE TO THE GENERAL MANAGER.
· To keep all computerised and manual financial, marketing and booking records belonging to Company updated as necessary.
· To handle and process customer orders and enquires smoothly.
· Answering phones, monitor & answer emails, dealing with members of public
· To keep an accurate record of all payments due to suppliers and ensure prompt payment of same.
· To keep an accurate record of all payments owing from customers and update records on receipt of same.
· To be pro-active in the pursuit of credit control.
· To make payment, were applicable, with on-line facilities.
· To complete and send all necessary data to General Manager for reports completion.
· To monitor and maintain accurate records for required reports data.
· To check, monitor, pay and maintain an accurate record of staff expense payments.
· To give assistance to the General Manager with administration duties, presentations and other duties as may arise.
· Follow all Health and Safety guidelines as per Company Health and Safety policy.
· Ensure that you meet Company timekeeping and attendance requirements.
· Maintain competent office and hygiene rules at all times.
· Give advice and help all other colleagues within the Company whenever needed.
Essential:
· Experience in a busy office environment
· Demonstrate experience and ability to deliver a smooth service in a fast paced office environment, including answering phones and dealing with members of public in a difficult situation, must be available to work weekends and public/bank holidays
· Sound experience with Microsoft Office
This role will include weekend work including a Saturday & Sunday as per rota basis
This ranges from 4 to 16 hours per week with the potential for additional cover as needed.
Job Types: Part-time, Permanent
Pay: From £12.25 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* Ballycastle BT54 6BT: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person