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Dental Receptionist - Bupa Dental Care York Lawrence Street
We are seeking a friendly and professional Dental Receptionist to join our York – Lawrence Street team. In this pivotal front-of-house position, you’ll play a key role in delivering outstanding patient experiences across a fast-paced NHS and private practice mix.
Here at our practice, people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered, and benefit from working collaboratively with talented experts.
What’s on offer?
* Monday-Friday - 8.15-5.30
* Supportive, experienced team including on-site Practice Manager
* Career development support and opportunities
Receptionist role and responsibilities
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating care packages provided by clinicians
* Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
* Providing excellent customer service face-to-face, via telephone, and email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Maintaining patient confidentiality when accessing sensitive information
Your skills and experience
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably in healthcare
* Strong communication skills face-to-face, via telephone, and email
* Proficient with Microsoft Word and Outlook; strong organisational skills
* Experience promoting company products and services
* Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are some benefits when you join Bupa Dental Care:
* Competitive pay rates with opportunities for increases through training and development
* Access to MyHealthcare for support, advice, and treatment, including remote GP, physiotherapy, and mental health support, with an annual allowance of approximately £350
* My Bupa Extras discounts at retailers and tools for financial wellbeing
* Discounts at gyms and fitness facilities across the UK, including online providers
* Support for mental health through EAP, Family Mental HealthLine, and Personal Energy wellbeing programme
* Discounted dental insurance for immediate family members
* Additional benefits: Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, Menopause Plan
* Wagestream - access your income before payday when needed
* Career pathways and support throughout your working life with Bupa Dental Care
* And many more, just ask.
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