Role: Payroll Assistant
Location: Plough Lane, Herefordshire
Contract Type: Full-Time / Permanent
Client: Anonymous Public Sector Organisation
Salary: DOE + benefits
We're currently supporting a long-standing public sector organisation in their search for a Payroll Assistant to join their Employee Services team. The role is central to ensuring accurate, timely payroll and pension processing for a variety of public clients including councils, schools, NHS organisations and local government.
This is a service-driven role where attention to detail, clear communication, and strong organisation are essential. It would suit someone with some prior experience in payroll, pensions or HR administration, ideally within a public sector or education context.
Key Responsibilities
Process payroll accurately and in line with statutory timelines
Handle queries from internal stakeholders, managers and employees
Maintain employee records and ensure correct application of tax, NI, pensions (LGPS, Teachers, NHS etc.)
Support the reconciliation of HMRC and pension contributions
Assist in producing contracts and handling employment changes
Help ensure the BACS payroll and third-party payments are executed on time
Provide support with payroll audits and data integrity
Ensure compliance with PAYE, pensions and statutory payroll rules
Continuously seek ways to improve processes and documentation
Collaborate closely with HR, schools and client contacts
What You'll Need
Previous experience in payroll or HR administration (ideally public sector or education)
Basic understanding of PAYE, tax codes, NI, and statutory pay (SSP, SMP, etc.)
Familiarity with pensions (Teachers’ Pensions, LGPS or NHS schemes ideal)
Strong Excel and IT skills
Excellent attention to detail and communication skills
A customer-first mindset with the ability to manage confidential data
Team player, willing to flex and support others during peak periods
Desirable Qualifications
5 GCSEs including Maths and English (Grade C/4 or above)
CIPP Payroll Technician Certificate or working towards this
This is a great opportunity for someone looking to grow in a stable, respected public sector organisation. You’ll be part of a friendly, collaborative team that values accuracy, service and a shared commitment to delivering for the wider community.