Administrative Assistant (Part-Time) Location: Ampthill, Bedfordshire (Hybrid – office & home working) Hours: 16-20 hours per week (Tuesday, Wednesday & Thursday – flexible within these days) Salary: £13.50 per hour About the Role My client is looking for a reliable and organised Part-Time Administrative Assistant to join their small and friendly team. The role is primarily focused on the accurate processing, monitoring, and enforcement of fines and penalties, ensuring full compliance with legislation and maintaining precise records. You will provide clear, professional support to customers, and will also assist with other admin functions and support the Accounts Administrator as required. This role is suited to someone who works well independently and enjoys being part of a small supportive team. Key Responsibilities * Administer and process fines and penalty notices accurately * Maintain up-to-date records of fines, payments, and outstanding balances * Handle enquiries regarding fines, payments, and appeals * Set up and manage payment arrangements * Liaise with enforcement agencies and internal departments * Ensure compliance with relevant legislation and data protection requirements * Process approved refunds and adjustments * Update and manage fine-related information using company systems Skills & Experience Required * Competent Excel and spreadsheet skills * Excellent administrative and data entry abilities * Ability to work under pressure and meet deadlines consistently * Capable of working with minimal supervision and using initiative * Flexible and confident when dealing with customers * Strong attention to detail Personal Attributes * Highly organised and methodical * Trustworthy, discreet, and professional * Calm and fair when applying rules and procedures * A positive team player with a good sense of humour * Comfortable working both remotely and attending the office when required What the company Offer * Flexible part-time working hours: once fully trained * Hybrid working (home-based with office attendance as needed) * A supportive team environment Interested? If you’re an organised, adaptable administrator looking for a flexible part-time role, I’d love to hear from you. Apply today