Role Overview
As Operational Resilience Business Partner in AXA Health, you'll be essential in ensuring our health operations are resilient and prepared for major disruptions. This is a 12 month FTC and your role will involve developing and maintaining resilience strategies, incident response plans and playbooks, working closely with senior stakeholders and operational teams. You'll lead stress testing exercises, promote best practices and embed resilience into everyday activities. By maintaining compliance, driving improvement initiatives and fostering a resilience‑aware culture, you'll help AXA Health respond swiftly and recover effectively from any challenges.
Responsibilities
* Embed and represent the AXA UK Operational Resilience function within AXA Health, ensuring alignment with group standards and best practices.
* Support the delivery of resilience improvement projects, conduct stress testing exercises to identify and address vulnerabilities in AXA Health.
* Collaborate with subject matter experts to develop, test and maintain incident response playbooks, business continuity plans and work‑around procedures.
* Lead the planning and execution of resilience testing, ensuring scenarios align with high‑risk vulnerabilities and business priorities.
* Promote a resilience‑aware culture across AXA Health, ensuring compliance with frameworks, governance and standards.
* Partner with the broader AXA UK Resilience team to develop innovative solutions addressing resilience challenges within AXA UK and Health.
* Provide insights and reporting on resilience metrics, contributing to dashboards, self‑assessments and board reporting.
* Act as Crisis Coordinator during major incidents affecting AXA Health and support post‑incident reviews and resilience improvement activities.
Essential Criteria
* You’ll need to show you meet the essential criteria as detailed in the job advert or job description.
* You don’t need to share the details of your long‑term health condition or disability for your application to be considered under this scheme.
* As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
Key Qualifications
* Strong knowledge of operational resilience, including but not limited to risk management, incident response and business continuity.
* Proficient in working with and influencing others, clearly explaining complex ideas and fostering a culture of resilience.
* Experience in creating and implementing resilience plans within large, multifaceted organisations.
* Skilled in analysing data to identify risks early and recommend effective actions.
* Excellent communication skills with the ability to write clear reports and present to senior leaders and boards.
* Experience in health insurance or financial services, with understanding of relevant regulations.
* Practical, adaptable and confident in making decisions to protect the business and deliver results.
* Effective organisational skills to manage multiple projects and ensure timely delivery.
Work Arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Benefits
In exchange we offer a series of core and supporting benefits designed to empower our people to thrive both professionally and personally.
Equal Opportunity Statement
We believe in hiring people who possess the appropriate skills and values that align with our vision. Our selection process is fair and equitable, ensuring that all candidates have an equal opportunity to join us. We are dedicated to promoting diversity and inclusion, and we actively encourage applications from individuals of all backgrounds. As an Equal Opportunities Employer, we take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics.
AXA UK are recognised as a Disability Confident Leader. We actively encourage applications from people who face barriers in the workplace due to a disability or long‑term health condition. We participate in the Disability Confident 'Offer of Interview' scheme. This means a fair and proportionate number of candidates with long‑term health conditions or disabilities who meet the essential criteria of a job, will be offered an interview.
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