Sales Administrator Contract: Permanent, 37.5 hours per week (Monday to Friday between 8am and 6pm) Location: Waltham Abbey, EN9 Salary: £25,000 per annum As a Sales Administrator for our client, you will be responsible for coordinating and processing product orders for their clients, ensuring a seamless and efficient experience from initial enquiry through to final delivery. You will play a vital role in supporting their Sales and Account Management teams, acting as the key liaison between customers, internal departments, and their operational teams to help deliver a high-quality, reliable service. You will draw on your strong organisational skills and customer service experience to manage inbound orders, maintain accurate records, and respond to product and delivery enquiries with clarity and confidence. Working closely with their Goods Out team, you’ll issue packing and dispatch documentation, keep customers updated on product availability and lead times, and ensure orders are prepared and invoiced correctly. By building an in-depth understanding of our client’s products and how they’re used, you will also help customers structure efficient orders that meet their needs, offering guidance on quantities, combinations and delivery timelines. Through every interaction, you’ll reflect their commitment to customer care, accuracy, and professionalism. This is an exciting opportunity to be part of a supportive, collaborative team in a role where your attention to detail and proactive approach will make a real difference to their customer relationships and day-to-day operations. Main Objectives: The role of Product Sales Administrator is key to the successful delivery of products to their clients. Working closely with Sales and Account Managers, as well as operational teams, you will co-ordinate, communicate and process all product sales orders. Reporting to the Product Sales Team Leader, you will be a dependable member of the team who has a professional and supportive attitude, with the ability to handle multiple tasks. You will build an understanding on how their products work and help customers structure efficient orders in terms of quantity and product mix. You will need to be confident on the phone, offer great customer service, and be resourceful and accurate. Requirements For This Role Experience in the Role: Previous experience within an administrative/customer service role (at least 3 years) Previous experience working within Private Sector Essential: Be able to work on your own initiative with minimal supervision Possess good time management skills Able to manage workload Excellent organisation skills Confident and clear communication skills both verbally and written Computer competent (Word, Excel etc.) Professional attitude Company Benefits: 31 days holiday inclusive of bank holidays, increasing with length of service Contributory pension scheme up to 5% Access to Company benefits and discount portal Access to a Health Cash Plan Free eyecare vouchers Cycle to work scheme Access to confidential Employee Assistance programme Interactive mental health and wellbeing app How To Apply Interested in this opportunity? Click apply and you will be redirected to our client’s careers website to complete your application.