Job Description
Head of Commercial
Alconbury Weald, Huntingdon (PE28 4YA)
Full-time (40 hours, Monday–Friday)
About the Role
We’re looking for a dynamic and strategic Head of Commercial for our in-store floral business.
This is a senior leadership role with full accountability for driving commercial strategy, profitability, and long-term growth. You’ll play a key role in shaping the future of the business, building strong partnerships, and leading a high-performing commercial team to deliver exceptional results.
Working cross-functionally with teams including NPD, Supply Chain, and Operations, you’ll ensure we consistently deliver operational excellence and outstanding commercial performance.
What You’ll Be Doing
Strategic Leadership
* Define and execute a clear commercial strategy to deliver growth, profitability, and market leadership
* Represent MM Flowers at a senior level with key customers, building trusted, long-term partnerships
Customer Ownership & Growth
* Act as the strategic lead
* Identify transformational opportunities and develop tailored business plans to drive sustainable growth
Commercial Performance
* Own and deliver financial targets including revenue and margin
* Optimise pricing, promotions, and product mix to maximise profitability
Cross-Functional Collaboration
* Work closely with internal teams to deliver seamless, customer-focused solutions
* Lead, inspire, and develop a high-performing commercial team
Key Responsibilities
* Lead strategic account management for major retail customers
* Develop and deliver Joint Business Plans (JBPs) aligned with long-term goals
* Drive commercial strategy, pricing, and forecasting across key accounts
* Monitor performance and implement corrective actions where needed
* Champion customer needs internally and ensure alignment across the business
* Use data and insights to inform decision-making and strategy
* Provide regular performance updates to senior leadership
What We’re Looking For
Essential
* Extensive commercial leadership experience within FMCG, ideally with a top 5 retailer
* Proven success in delivering revenue and margin growth with full P&L ownership
* Strong track record in building and managing senior customer relationships
* Experience leading and developing high-performing teams
* Commercially astute with strong analytical and strategic thinking skills
Desirable
* Experience in horticulture, fresh produce, or retail
* Knowledge of ERP systems (e.g., Rubicon)
* Experience working with NPD and category management
Who You Are
* Trusted – reliable, accountable, and consistent
* Passionate – driven to achieve and exceed goals
* Dynamic – proactive, adaptable, and solutions-focused
* Collaborative – a strong team player who builds lasting relationships
Why Join MM Flowers?
You’ll be joining a business where you can truly make an impact—leading one of our key accounts, shaping strategy, and driving growth in a fast-paced, innovative environment.