Head of Operations | FMCG D2C Challenger Brand | London (Hybrid)
The Client:
Harmonic is super excited to be working with one of the UK’s most innovative FMCG challenger brands that are looking for their first Head of Operations. This company has established itself as a leading D2C challenger brand helping the country with health and wellness.
This brand has a strong mission to create products to help promote health-conscious, clean and tasty drinks and powders that encourage conscious consumers to stay on track with their health goals. For 10 years, this business has prioritized raw and healthy ingredients and has set out to reimagine popular drinks, powders, and snacks in a new age of health prioritization.
The company is fully bootstrapped and scaling rapidly. This business has seen recent turnover of £8m with plans to scale and expand into new markets. The business continues to have exciting new goals such as getting to £15m - £20m in the next 2/3 years given the expansion of the category within the FMCG space.
This role is tailored for candidates who enjoy working with autonomy and who are passionate about the dynamic nature of working in an SME, characterized by rapid evolution and growth. We are seeking a proactive and strategic Head of Operations looking to make an immediate impact.
The Duties:
1. Effectively manage end-to-end supply chain to ensure the company is effectively managing demand and supply, forecasting, production planning, stock management, and procurements.
2. Oversee the company’s operations function to ensure all systems, processes, and controls are fit for purpose and assist with projected growth.
3. Work directly with the founder to develop both short-term and long-term operational strategies.
4. Be solely responsible for the management and development of the warehouse and factory ensuring that the team is managed effectively.
5. Take responsibility for the growth of the operations team to ensure that you foster a culture of growth and excellent team management.
6. Collaborate with cross-functional teams to streamline processes, improve resource allocation and drive continuous improvement initiatives.
7. Work closely on relationships with suppliers and retailers to ensure strong long-term partnerships.
8. Represent the organization externally, participating in investor relations activities, industry events, and strategic partnerships to enhance the organization's visibility and reputation.
What our client would like to see (Essential Experience):
1. 5+ years within an operations position within an FMCG company.
2. Experience working with a challenger fast-growth company that has gone through a scaling period.
3. Commercially minded.
4. Worked directly with a founder or at a founder-led business.
5. Worked for a D2C brand before.
6. Experience managing a production and warehouse.
7. Experience in leading teams within a high-growth environment.
8. Enjoys being hands-on.
9. Strong relationship management skills.
What our client would like to see (Non-Essential Experience):
1. Worked with a snack or drinks brand.
Location: Reading (Hybrid)
Please contact Lidia at Lidia.Burrows@harmonicoperations.com
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Strategy/Planning, Supply Chain, and Manufacturing
Industries
Food and Beverage Manufacturing, Food and Beverage Services, and Retail Health and Personal Care Products
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