Restaurant Manager - Ballroom
Location: Hoar Cross Hall, Staffordshire
Contract Type: Full-Time (Permanent)
Reports To: Food & Beverage Manager
Do you want to lead an award-winning team and inspire the
next generation of hospitality superstars? If so, we have the job for you…
Our purpose is to
hire people with passion and positivity. We train you for skill, nurture you to
grow and achieve your goals….
Hoar Cross Hall is part of the Barons Eden collection, a prestigious group renowned for delivering exceptional guest experiences in luxury spa and hospitality settings. As one of the UK’s leading spa hotels, Hoar Cross Hall combines timeless elegance with outstanding service, offering guests an unforgettable dining and wellness experience.
As part of our Food and Beverage management team, you will
have a natural way with people, an eye for detail and the drive to maintain and
improve standards. It is essential that you have experience in a similar
business and a personality that shines!
About the Role
We are seeking an experienced and passionate Ballroom Restaurant Manager to lead the operations of our elegant Ballroom Restaurant. The ideal candidate will be dedicated to delivering an exceptional dining experience, managing a dynamic team, and upholding the high standards of service that our guests expect.
You will play a key role in overseeing daily operations, staff training and development, service excellence, and ensuring the smooth running of our busy restaurant service.
Key Responsibilities
*
Leading, training and motivating the front-of-house team to deliver exceptional guest service.
*
Overseeing all aspects of restaurant operations, including staffing, service delivery, and team development.
* Maintaining and enhance service standards in line with Hoar Cross Hall’s luxury brand.
*
Collaborating closely with the kitchen and events teams to ensure seamless coordination and outstanding guest experiences.
* Managing staff rotas, payroll submissions, and effective labour planning.
* Supporting the Food & Beverage Manager with budgeting, stock control, and performance reporting.
* Professionally handle guest feedback and proactively resolve any service issues.
* Ensuring full compliance with health, safety, and hygiene regulations.
* Demonstrating strong leadership and people management skills with a hands-on approach.
* Communicating effectively and maintain excellent organisational and problem-solving abilities.
* Bringing previous experience in a similar role within a luxury hotel or high-volume fine dining environment.
* Showing a genuine passion for hospitality and consistently deliver five-star guest experiences.
* Displaying flexibility to work varied shifts, including evenings, weekends and bank holidays.
Additional Information
* Contract Hours: 45 hours per week
* Working 5 out of 7 days
Join us and we can offer you benefits such as…
* Competitive Rate of Pay
* Complimentary leisure and spa membership
* Free Parking
* 30% discount on all overnight stays and spa days
* 30% discount on food and drink
* Refer a friend scheme
* Excellent Induction and training programme
* A fun, supportive and inclusive work environment with loads of development opportunities
People say you can’t choose your family, well we choose you to be part of ours.