Restaurant Manager – Ballroom
Location: Hoar Cross
Hall, Staffordshire
Contract Type: Full-Time (Permanent)
Reports To: Food & Beverage Manager
Do you want to lead an
award-winning team and inspire the next generation of hospitality superstars?
If so, we have the job for you…
Our purpose is to hire people
with passion and positivity. We train you for skill, nurture you to grow and
achieve your goals….
Hoar Cross Hall is part of the
Barons Eden collection, a prestigious group renowned for delivering exceptional
guest experiences in luxury spa and hospitality settings. As one of the UK’s
leading spa hotels, Hoar Cross Hall combines timeless elegance with outstanding
service, offering guests an unforgettable dining and wellness
experience.
As part of our Food and Beverage
management team, you will have a natural way with people, an eye for detail and
the drive to maintain and improve standards. It is essential that you have
experience in a similar business and a personality that shines!
About the Role
We are seeking an experienced and
passionate Ballroom Restaurant Manager to lead the operations of
our elegant Ballroom Restaurant. The ideal candidate will be dedicated to
delivering an exceptional dining experience, managing a dynamic team, and
upholding the high standards of service that our guests expect.
You will play a key role in
overseeing daily operations, staff training and development, service
excellence, and ensuring the smooth running of our busy restaurant service.
This is a fast-paced position, the
restaurant can do 600 covers per day across breakfast, lunch and dinner.
Key Responsibilities
* Leading, training and motivating the front-of-house
team to deliver exceptional guest service
* Overseeing all aspects of restaurant operations,
including staffing, service delivery, and team development
* Maintaining and enhance service standards in line
with Hoar Cross Hall’s luxury brand
* Collaborating closely with the kitchen and events
teams to ensure seamless coordination and outstanding guest experiences
* Managing staff rotas, payroll submissions, and
effective labour planning
* Supporting the Food & Beverage Manager with
budgeting, stock control, and performance reporting
* Professionally handle guest feedback and
proactively resolve any service issues.
* Ensuring full compliance with health, safety, and
hygiene regulations
* Demonstrating strong leadership and people
management skills with a hands-on approach.
* Communicating effectively and maintain excellent
organisational and problem-solving abilities
* Bringing previous experience in a similar role
within a luxury hotel or high-volume fine dining environment
* Showing a genuine passion for hospitality and
consistently deliver five-star guest experiences
* Displaying flexibility to work varied shifts,
including evenings, weekends and bank holidays
Additional Information
* Contract Hours: 45 hours per week
* Working 5 out of 7 days (including weekends and bank holidays)
* Annual Salary: £43,000.00
Join us and we can offer you
benefits such as…
* Work in a picturesque, historic estate with a focus
on luxury and high standards in hospitality
* Complimentary Spa Day on work anniversaries at any
of our company spas
* Free meal provided daily through our staff canteen
* Complimentary use of leisure and spa facilities
* Access to the Employee Assistance Program
* 30% discount on overnight stays and spa days
* Discounts on food, drink and retail across our
venues
* Pension scheme
* Free Parking
* Refer-a-Friend scheme
* Excellent Induction and training programme
* Perkbox Online benefits and discounts
* On-line Doctor support (appointments/prescriptions)
* A fun, supportive and inclusive work environment
with loads of development opportunities
People say you can’t choose
your family, well we choose you to be part of ours!