Stockton-on-Tees, United Kingdom | Posted on 09/07/2025
* Salary £30,472 + uncapped bonus and commission - OTE £37,000-£40,000
* City Stockton-on-Tees
* Province Stockton-on-Tees
* Country United Kingdom
* Postal Code TS18
Job Description
Job Title: Senior Service Advisor - Prestigious Car Brand
Location: Stockton-on-Tees, TS18 3RB
Full Time and Permanent
Monday to Friday – 8.00am-6.00pm (1 hour lunch)
Role will involve working Saturday mornings on a rota basiswhich is currently 1 in 6 but Saturday working is paid as overtime.
Our client is a well-established automotive retailerrepresenting prestigious car Brands across the country
They are now actively looking to recruit for a Senior ServiceAdvisor for their premium and luxury car dealership in Stockton-on-Tees.
To be a Senior Service Advisor, it is essential that youhold a full UK drivers’ licence.
What does the role of Senior Service Advisor involve?
* You willbe leading a small team of Service Advisors within the dealership
* You’llbe providing estimates, booking and scheduling service/repair work for ourclients customers
* Youwill advise a recommended course of action and accurately invoice for workcarried out
* Youwill keep our customers fully informed of all available extras,accessories and value products, maximising the opportunity to up sell
What do you need to succeed as a Senior Service Advisor?
* Backgroundin customer service, sales and a keen interest in the automotive industry
* PreviousSenior Service / service advisor experience with a car dealership
* Awesomeorganisation/admin skills and experience using computer systems
* Upsellingexperience as well as being comfortable in fast-paced environment
* Theability to maintain customer service levels whilst meeting KPI’s anddeadlines
* ITLiterate, our client use ‘Pinnacle’ systems / software, so familiaritywith Pinnacle would be preferable
· Your birthday off as an extra holiday
· Paid day off every year to volunteer for a charity of yourchoice
· High Street Discounts
· Tailored training and endless career growth opportunities
Please only apply for this role if you have at least 2 yearsexperience as a Service Advisor in a car dealership and a full and valid driving licence.
To apply for this role please submit your full and up todate CV to Jonathan at Pybus Recruitment on email: js1@pybusrecruitment.co.uk or call 0191 8237799
Requirements
What do you need to succeed as a Senior Service Advisor?
* Backgroundin customer service, sales and a keen interest in the automotive industry
* PreviousSenior Service / service advisor experience with a car dealership
* Awesomeorganisation/admin skills and experience using computer systems
* Upsellingexperience as well as being comfortable in fast-paced environment
* Theability to maintain customer service levels whilst meeting KPI’s anddeadlines
* ITLiterate, our client use ‘Pinnacle’ systems / software, so familiaritywith Pinnacle would be preferable
* Full and valid driving licence
· Your birthday off as an extra holiday
· Paid day off every year to volunteer for a charity of yourchoice
· High Street Discounts
· Tailored training and endless career growth opportunities
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