* Are you confident in handling employee relations cases and supporting managers to get the best from their teams?
* Do you enjoy giving practical advice that helps colleagues grow and deliver great services for customers?
* Are you passionate about creating a fair, consistent and high‑performing workplace that prioritises colleague wellbeing?
At Moat, our purpose is to provide safe and affordable homes that make a real and lasting difference, supporting wellbeing, opening opportunities and helping our customers and communities to thrive. By developing and empowering our colleagues, you'll play a key role in enabling great customer outcomes.
We're looking for a People Advisor to strengthen how we support our people and managers across the organisation.
You'll work closely with managers to provide clear, practical advice on a wide range of people matters building confidence, capability and positive working practices that help colleagues thrive. You will guide managers through employee relations cases such as absence, disciplinary, grievance and performance, ensuring they handle situations fairly, consistently and in line with policy, employment legislation and best practice. You will take a proactive approach to colleague wellbeing, offering guidance that helps managers respond appropriately. You will also build manager capability by coaching and delivering training that supports inclusive, effective leadership. Using data and insight, you will identify trends, highlight risks and recommend improvements that enhance colleague experience and organisational performance. As part of a collaborative People Services team, you will help foster a positive, high‑performing culture that supports colleague wellbeing and great customer outcomes.
What you’ll bring
* Proven experience managing employee relations cases from end to end
* Good working knowledge of UK employment legislation and best practice
* Experience delivering training and supporting managers and colleagues
* Strong written and verbal communication skills
* A keen eye for detail with the ability to manage competing priorities
* Confidence using people data to identify trends and drive improvements
What you’ll need
* CIPD Level 5 qualification (or proven HR generalist experience)
* At least two years’ experience in employee relations, including change and performance management
* Good MS Office skills
* Experience using HR systems (HRIS)
Disability Confident
Find out more, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .
About Moat
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex and Sussex. We’re more than just a housing provider; we’re a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.
As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high‑quality, affordable homes and excellent services to our customers.
Our values
* Own it: We take responsibility for our actions and deliver on our promises.
* Better together: We believe in the power of collaboration to achieve greater outcomes.
* Lead by example: We set high standards and inspire others through our commitment to excellence.
* Be the change: We embrace innovation and proactively address challenges.
Benefits
* Enjoy a competitive salary and generous leave.
* Benefit from personal and professional development opportunities.
* Work in a hybrid way that allows you to work from our spacious Dartford office two or three days a week while also giving you the flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
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