Endless pre-loved items. A crucial source of fundraising. A store that runs your way.
Retail Store Manager
£26,259 - £30,804 plus benefits
Reports to: Area manager
Department: Trading
Contract: 6-month fixed term
Hours: Full time 37.5 hours per week
Location: Southampton Portswood, Shirley, and Ferndown shops
Closing date: Sunday 13th July 2025 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.
We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise sales and fundraising targets. Your shop will be a place where your community meets our people, understands our brand, and sees some of the great things we do.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
* Guiding, inspiring, and engaging a team of paid staff and volunteers, including recruitment, retention, and development of a diverse shop team.
* Taking ownership of the commercial running of your store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
* Leading by example and providing excellent customer and supporter service.
* Maximising profit through effective cost control and sales.
* Creating relationships with your local community and Cancer Research UK colleagues.
* Organising and running creative fundraising events for your store to achieve fundraising targets.
* Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
* There will be manual handling and physical activity involved in the role.
What are you looking for?
* Experience in managing and inspiring a diverse team.
* Comfort working within targets and motivating others to achieve them.
* The ability to multi-task in a lively environment.
* Knowledge of excellent customer service.
* Commercial awareness.
* Knowledge of high street fashion retail.
* Adaptability to changing situations and ability to work independently.
* An awareness of the value of items.
* Flexibility to work on a rota basis, accommodating business needs while respecting work-life balance.
[Download the full role profile]
What will I gain?
We offer a generous salary and benefits package, career and personal development opportunities, and high-quality tools, policies, and processes to support your work. Our benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
We operate an anonymised shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after invitation to interview. Please complete the work history section of the online application form.
Initially, you will spend 4 weeks in a training shop, learning from a Training Shop Manager, possibly at a different location.
Employment is subject to a satisfactory DBS check.
For more information, visit our website or contact us at recruitment@cancer.org.uk. Follow us on LinkedIn, Facebook, Instagram, X, and YouTube for updates.
We encourage applications from all backgrounds, especially from under-represented ethnic minorities. Please inform us of any adjustments needed during the application process by contacting recruitment@cancer.org.uk or calling 020 3469 8400. We do not recruit individuals under 18 to ensure safety and safeguarding.
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