IT Support Engineer
Location: Ossett, Wakefield, West Yorkshire : Driving licence essential
Salary: A GBP 35,000 to A GBP 40,000 + Pension and Healthcare Plan
Hours: Full:time, 37.5 hours per week (Monday to Friday, 9am to 5pm)
About us
WABSYS is a well:established, security:focused IT solutions provider based in West Yorkshire. With a strong reputation for delivering reliable, high:quality IT services, the business is continuing to grow : creating an opportunity for an experienced IT Support Engineer to join the team.
Job overview
This is a varied, hands:on role where no two days are the same. You will be supporting a range of clients, diagnosing and resolving technical issues, and getting involved across networking, servers, and cloud:based systems.
The successful candidate will be someone who enjoys problem:solving from first principles and takes pride in seeing issues through to resolution. The role is primarily office:based, with a strong focus on remote support.
Occasional travel to client sites may be required where necessary; however, this is infrequent and not a core part of the role. As such, the position is primarily office:based rather than field:based.
Please note: A full UK driving licence and access to your own vehicle is essential. While occasional travel to client sites within a 50:mile radius may be required, this is infrequent and mileage is reimbursed.
Responsibilities include:
* Provide 2nd / 3rd line IT support across a varied client base
* Troubleshoot and resolve issues across servers, networks, and end:user systems
* Manage and support Microsoft 365 and Azure environments
* Maintain and administer servers, domains, and group policies
* Support virtualised environments (Hyper:V)
* Assist with network configuration and ongoing maintenance
* Contribute to cyber security standards, including Cyber Essentials
* Use scripting (e.g. PowerShell) to improve efficiency and automation
* Deliver a high level of customer service, primarily remotely with occasional on:site support when required
Skills and Experience
* Strong experience in IT support (2nd or 3rd line level)
* Solid understanding of networking, servers, and operating systems
* Microsoft 365 and Azure administration experience
* Experience with Group Policy and domain management
* Strong PowerShell scripting skills
* Familiar with Windows 11, Windows Server 2019 and Linux
* Understanding of cyber security principles
* Experience with scripting or programming (e.g. APIs, HTML, JSON) is desirable
* Excellent attention to detail
* Knowledge of Hyper:V virtualisation
About you
* Naturally curious with a genuine interest in technology
* Enjoy solving problems and getting to the root cause
* Able to work independently and manage your own workload
* Strong communicator, comfortable working with a range of clients
* Keen to learn and stay up to date with new technologies
Why join us?
* Competitive salary of A GBP 35,000 to A GBP 40,000
* Pension scheme
* Healthcare plan
* Mileage reimbursement for occasional site visits
* A supportive environment where your input and ideas are valued
* Opportunity to work across a wide range of technologies and clients
This is a great opportunity for an experienced IT Support Engineer. Interested? Apply now with your updated CV.
INDLS
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