Enjoy a short-term, self-employed role with a chance on going permanent with the company, working for a respected and well-established company that pride themselves on delivering excellent customer service. This Customer Liaison Officer offers transport / fuel on a long-term contract with an opportunity going permanent. You’ll be working for a major client in the St Neots area, known for providing long-term opportunities and a strong team environment. This is an organisation where you’ll be valued for your contribution and given stability in your role as a customer liaison officer. I would love to see CVs from anyone who has worked as a Housing Officer, Resident Liaison or Neighbourhood Officer in a similar housing-related role. As a Customer Liaison Officer, you will be: To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction Managing the customer/resident journey whilst following the client and company engagement procedures To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, the local community and the Customer Care Department Carry out individual resident inductions to include -introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence Complete resident profiling and work with th...