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We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world. In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond.
About the role
We’re looking for a New Business Manager to manage our expanding pipeline of business opportunities.
Every role at Coolr plays a vital part in the work we do. Here are some of the key areas of responsibility for this role:
* New Business Strategy & Process: Contribute to and execute the agency's overall business development strategy, helping to shape and prioritise target accounts and sectors. Work to level up ways of working, efficiencies and new business process, working closely with pitch teams of up to 15 people.
* Managing RFIs and pitch development: Support the creation of bespoke proposals, presentations, and pitch materials, from researching multiple sectors and industries to creating decks and coordinating responses to RFIs as part of the procurement process.
* Project Management: Provide insight, timely communication and support to internal teams as they develop creative concepts and strategies for new business pitches.
* Outbound Sales: Work with the team on targeted cold outreach, including contact planning, content marketing and tracking of performance.
* Building Strong Client Relationships: Cultivate and nurture relationships with key decision-makers at prospective brands and serve as the main point of contact during the sales process.
* Pitch Delivery: Uphold professionalism in our approach to the final pitch, including pitch theatre, team prep and in-person pitching.
* Onboarding & Coordination: After a pitch is won, coordinate the handover to the account management team, ensuring relevant information and insights are passed on smoothly.
* Regular Reporting: Prepare and deliver updates on new business opportunities, wins, and pipeline health to senior leadership in support of the Growth Director.
* Commercial Acumen & Scoping: Liaise on project scopes and cost estimates, aligning creative concepts with client budgets to ensure profitable campaign delivery.
What we are looking for
While you’re not just your CV, these are the skills and experiences we think would help you succeed in this role:
* Creative & Strategic Thinking: Ability to understand client needs and translate them into actionable creative solutions and campaigns.
* Project Management & Communication: Strong ability to project manage and lead teams on all pitch task forces and workflows.
* Agency Experience: Prior experience in a social or creative agency environment, managing multiple client accounts and collaborating across multidisciplinary teams in a fast-paced setting.
* Client-Facing Skills: Excellent communication and interpersonal skills with the ability to build relationships and present confidently to clients.
* Pitching & Negotiation: Proven track record of creating and delivering compelling pitches and negotiating contracts.
* Industry Knowledge: Deep understanding of the creative and digital landscape, especially in social media, influencer marketing and content creation.
* Team Player: Strong collaboration skills to work effectively with creative, strategy and senior leadership teams.
* Proactive & Self-Motivated: Comfortable taking initiative and working autonomously while maintaining high productivity and accountability.
* Resilient & Adaptable: Able to thrive in a fast-paced environment and stay motivated.
A Coolr Offer
We value the hard work of our teams and offer a competitive package and benefits:
* Benchmark salary reflective of experience and in line with our salary bandings.
* Hybrid working: 3 days in the office, 2 days from home.
* 25 days annual leave.
* Two weeks work from anywhere.
* Birthday Day off – an extra day to celebrate your birthday.
* Wellbeing Day off – an extra day with a £50 voucher to support wellbeing.
* Free breakfast, snacks and drinks in the office.
* Private Healthcare cover, Cycle to work scheme, Tech scheme + more.
* Weekly socials and additional team activities.
Coolr Culture
We are one team. We help and support each other to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns. Our culture pushes us to excel while allowing everyone to embrace their true selves and reach their potential.
Coolr DEI
Our approach to DEI is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, we enable more creativity and success and drive us toward becoming the world’s best social media agency.
London, England, United Kingdom
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