Job Description
Senior IT Customer Engineer (Must have active SC Clearance)
Assignment Type: Temporary, ongoing basis where you will be engaged via Hays
Location:Exeter
Working Environment: Hours: 7.5 hour working day between 07:00 - 19:00 - on sitePay type: £25.15 per hour
Our client is a leading independent technology and services provider. A multinational company with over 20,000 employees worldwide, it helps large corporate and public sector organisations source, transform, and manage their IT infrastructure. Their services enable digital transformation, improve user experience, and support business growth.
The Role
What awaits you?
Migration Set up Set-up Refresh Clinic; Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location; Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions; Refresh Laptops; Correctly update the Contractor's workflow management system at all relevant steps; Seek guidance as required from the Post-Migration Technical Support Specialist and Site Manager; Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager; Assist in securing the devices in the onsite storage location at the end of each day.
What should you bring along?
Ability to refresh laptops and ensure systems are correctly logged in and operational; Competence in updating digital workflow or ticketing systems accurately and consistently; Familiarity with resolving minor technical issues or escalating appropriately; Experience in conducting daily inventory audits and reporting discrepancies; Awareness of proper procedures for transporting and securing IT devices; Capability to move equipment safely and efficiently within site constraints.
What next?
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on .
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