About the apprenticeship
Duties
We are a busy and growing window and door company looking to recruit an Apprentice Business Administrator to support the day-to-day operations of the business.
This is a hands-on role within a fast-paced office environment, where the successful candidate will play a key part in keeping the business organised, efficient, and running smoothly.
The role will also involve supporting basic IT systems and resolving day-to-day technical issues within the office.
Key Responsibilities:
•Assisting with stock control and monitoring stock levels
•Supporting the ordering of materials and products
•Booking customer surveys and appointments
•Taking customer deposits and final payments
•Scheduling and managing service calls
•Updating and maintaining internal systems and records
•Communicating with customers via phone and email
•Supporting the team with general administrative duties
•Helping ensure the smooth day-to-day running of the office
Requirements
Qualifications
None•Strong organisational skills and attention to detail
•Good communication skills (both phone and written)
•A positive attitude and willingness to learn
•Ability to work in a fast-paced environment
•Reliable and punctual
•Good basic IT skills and confidence using systems
•A problem-solving mindset, especially with technical issues
Desirable (but not essential):
•Interest in business, administration, or IT
•Previous experience in a customer-facing or admin role
•Comfortable troubleshooting basic tech issues
Skills
•Strong organisational skills and attention to detail
•Good communication skills (both phone and written)
•A positive attitude and willingness to learn
•Ability to work in a fast-paced environment
•Reliable and punctual
•Good basic IT skills and confidence using systems
•A problem-solving mindset, especially with technical issues
Desirable (but not essential):
•Interest in business, administration, or IT
•Previous experience in a customer-facing or admin role
•Comfortable troubleshooting basic tech issues
Welsh language
Welsh spoken skills: No
Welsh written skills: No
If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.
Training provided
Training provider
ITEC Training Solutions Ltd
Qualification
Business Administration
Disability confident
Is this employer disability confident: No
What is disability confident?
Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.
Employer details
Sureseal Windows
Sureseal Windows Ltd, Unit 26
Tyn Y Bonau Road, Pontarddulais
Swansea
SA4 8SG